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    Intermediate Word · Tutorial 6 of 9

    How to Use Track Changes, Comments, and Compare in Word

    Suggest edits with Track Changes, reply to and resolve comments, accept or reject changes cleanly, and compare two versions of a document.

    Level
    Intermediate
    Time
    15 min read
    Updated:
    Applies to:
    Word for Microsoft 365, Word 2024, Word 2021, Word for the web
    The Session rules chapter of the Tutoring Handbook in All Markup view, with a tracked insertion, a tracked deletion, a change bar in the margin and a comment thread beside the text.
    Example: The Session rules chapter of the Tutoring Handbook in All Markup view, with a tracked insertion, a tracked deletion, a change bar in the margin and a comment thread beside the text.

    What you'll learn

    • Turn Track Changes on and off, check it is on, and lock it so reviewers can't switch it off
    • Choose the right markup view and use the Reviewing Pane to see every change
    • Add, reply to, resolve and delete comments, and @mention people in shared files
    • Accept or reject changes one at a time, by reviewer, or all at once
    • Compare two versions of a file and make sure no changes or comments are left before you send it

    Example file

    Intermediate Word - Track Changes.docx

    Download the practice document used in this tutorial and follow along in Word.

    Word document (.docx) · 38 KB

    Download example file

    A 12-page handbook is never written by one person. The coordinator drafts a chapter, a volunteer fixes the schedule, a parent suggests clearer wording. If everyone edits the same file directly, nobody can see what changed. If everyone sends back a different copy, someone has to merge them by hand.

    Track Changes and comments solve this. Every edit is recorded with the name of the person who made it, and the owner of the document decides what stays. In this tutorial you will run a review round on the handbook's Session rules chapter, settle every change and comment, compare it with the original, and send out a clean final version.

    Turn on Track Changes

    Click Review then Tracking then Track Changes or press Ctrl+Shift+E. The button stays highlighted while tracking is on. From now on, Word records every insertion, deletion and formatting change instead of making it silently. Press the same shortcut again to stop tracking. Changes already recorded stay recorded.

    Review then Tracking then Track Changes. The arrow below the button has the extra options.
    • Check it on the status bar. Right-click the status bar and tick Track Changes. The status bar then says Track Changes: On or Off, and you can click it to switch. This saves a lot of "I thought it was on" moments.
    • Check your name. Each change is labeled with the user name from File then Options then General. If changes appear under a strange name, fix it there. When you are signed in to Microsoft 365, Word uses your account name unless you tick Always use these values regardless of sign in to Office.
    • For Everyone or Just Mine. In some Microsoft 365 versions, the arrow under Track Changes offers For Everyone and Just Mine. For Everyone records every person's edits; Just Mine records only yours, which can help in a shared file where others edit freely. If you don't see these choices, your version tracks everyone, which is the classic behavior.

    Lock Tracking. When you send a file out for review, you can stop reviewers from switching tracking off. Choose Lock Tracking from the arrow under Track Changes and type a password if you want one. Treat the password as a reminder for honest reviewers, not as security: anyone with the password can unlock it. For stricter control, Review then Protect then Restrict Editing can allow Tracked changes only.

    Choose what you see while reviewing

    The tracked changes are always in the file. What changes is only how much of them Word shows you. Pick a view from the Display for Review box in Review then Tracking:

    ViewWhat you seeUse it to
    Simple MarkupThe text as it would be with every change accepted, a red line in the margin beside changed lines, and comment iconsRead the new version while knowing where edits are. Click a red line to switch to All Markup
    All MarkupEvery insertion underlined and every deletion crossed out in a color per reviewer, with comments beside the textReview changes one by one
    No MarkupThe text as if every change were accepted, with no marks at allPreview the result. The changes are still in the file
    OriginalThe text as it was before any tracked changeCheck what the author first wrote

    Show Markup (in the same group) filters what is marked: tick or untick Comments, Insertions and Deletions and Formatting, or use Specific People to see only one reviewer's edits. Under Balloons you choose whether deletions and formatting appear in balloons in the right margin or inline in the text. Inline is easier to read on a small screen.

    Reviewing Pane. Review then Tracking then Reviewing Pane opens a list of every change and comment, with who made it. The top of the pane shows how many revisions are left. That count is the most reliable way to know a document is clean, because it doesn't depend on the view.

    Before

    • Simple Markup: red line marks the change
    • Easy to read, but you can't see what changed

    After

    • All Markup: deletion and insertion both visible
    • Comment shown in full
    The same paragraph in Simple Markup and All Markup. Switch with Review then Tracking then Display for Review.

    Add, answer and resolve comments

    Use a comment when you want to ask or suggest something without changing the text yourself. Select the words the comment is about, then click Review then Comments then New Comment or press Ctrl+Alt+M. Type your note and click Post (or press Ctrl+Enter). Comments are not tracked changes: they work whether Track Changes is on or off.

    Microsoft 365 uses modern comments, which work as conversations:

    • Reply in the box under a comment instead of starting a new one, so the whole discussion stays in one thread.
    • @mention someone by typing @ and their name. In a file saved to OneDrive or SharePoint, especially with a work or school account, that person gets an email with a link to the comment.
    • Edit or delete your own comment from its More thread actions (...) menu.
    • Show Comments in the Comments group switches between comments beside their text and a list of all comments in a pane.
    ActionWhat happensWhen to use it
    Resolve (... > Resolve thread)The thread is grayed out and collapsed, but kept. It can be reopenedThe question is answered and you want a record of the decision while the review is still going
    Delete (Review then Comments then Delete)The comment or thread is removed from the fileThe comment is finished and the file is going to people who shouldn't see the discussion
    Delete All Comments in DocumentEvery comment is removed at onceThe very last step before you send the final version

    Accept or reject changes

    When the edits come back, go through them in order. Click at the start of the document and use the buttons in Review then Changes:

    Review then Changes then Accept. The arrow under Accept and under Reject opens more choices.
    ChoiceWhat it does
    Next / PreviousJumps to the next or previous change or comment, without deciding anything
    Accept (top half of the button)Accepts the selected change and moves to the next one. The quickest way through a review
    Accept This ChangeAccepts it and stays where you are
    Accept All Changes ShownAccepts only what is currently shown. Combine it with Show Markup then Specific People to accept one reviewer's changes and keep looking at the rest
    Accept All ChangesAccepts every tracked change in the document
    Accept All Changes and Stop TrackingAccepts everything and turns Track Changes off in one step
    Reject and its menuThe same choices, but the change is undone: inserted text disappears, deleted text comes back

    You can also right-click a change and choose Accept or Reject. Selecting a whole paragraph and clicking Accept accepts every change inside it.

    Compare and combine versions

    Sometimes a reviewer edits a copy without Track Changes, and sends it back with no marks at all. You don't have to read both versions side by side. Word can find the differences for you.

    1. Go to Review then Compare then Compare and choose Compare (two versions of a document).
    2. Under Original document, pick the version you sent. Under Revised document, pick the one that came back.
    3. Next to Label changes with, type the reviewer's name, so the differences show under their name.
    4. Click OK. Word opens a new document that shows every difference as tracked changes, often with the original and revised files in small panes beside it.
    5. Review the result with Accept and Reject as usual, then save it under a new name.

    Click More in the Compare dialog to choose what is compared, such as formatting, comments or case changes, and where the result goes. Neither of the two files is changed by the comparison.

    Combine (Review then Compare then Combine) is for a different situation: you sent the same chapter to two reviewers, and each sent back a tracked copy. Combine merges their changes into one document, each labeled with its author, so you review everything in one place. Combine two files at a time; for a third reviewer, combine the result with the next file.

    Final check before you send

    The most common Track Changes mistake is sending a file that still contains changes or comments. Switching to No Markup only hides them. Anyone who opens the file can switch back to All Markup and read every deleted sentence and every comment.

    Before

    • Looks clean, but only hidden
    • Changes and comments travel with the file

    After

    • All Markup shows nothing left
    • Reviewing Pane count is 0
    Check in All Markup with the Reviewing Pane open, not in No Markup.
    1. Switch to All Markup and open the Reviewing Pane. Make sure the pane shows no revisions.
    2. Accept or reject anything left, or use Review then Changes then Accept then Accept All Changes and Stop Tracking if you have already reviewed everything.
    3. Delete the comments with Review then Comments then Delete then Delete All Comments in Document.
    4. Run File then Info then Check for Issues then Inspect Document. The Document Inspector reports any comments and revisions it still finds, plus other hidden information such as document properties.
    5. Save the final version under a new name, and export a PDF if readers don't need to edit it.

    Word can also remind you. In File then Options then Trust Center then Trust Center Settings then Privacy Options, the option to warn before printing, saving or sending a file that contains tracked changes or comments catches files that slip through.

    Common mistakes

    MistakeWhat happensFix
    Editing for an hour before noticing Track Changes was offNobody can see what you changedShow Track Changes on the status bar, and use Compare with the original to recover the differences
    Sending a file in No Markup viewReaders can switch back and see every change and commentAccept or reject everything and check the Reviewing Pane count is 0
    Resolving comments instead of deleting themThe discussion goes out with the final versionDelete all comments as the last step before sending
    Clicking Accept All Changes without readingMistakes and unwanted edits become part of the textStep through with Next first, reject what you disagree with, then accept the rest
    Starting a new comment instead of replyingOne discussion is split across several notesUse the Reply box so the thread stays together
    Changes show under a wrong or generic nameYou can't tell reviewers apartSet the user name in File then Options then General
    Not keeping the version you sentYou can't compare it with the copy that came backSave a Copy with a dated name before sending

    Practice

    Practice

    Run a review round on the Session rules chapter

    Guided practice

    Download the example file above. It is a draft of the handbook's Session rules chapter with a few problems in it. Work with a partner if you can: one of you is the editor, the other is the author. On your own, play both roles by changing your user name between rounds.

    1. Keep the original: use File then Save As (or Save a Copy if the file is on OneDrive) to save Session rules - original. Word switches to that copy, so close it, reopen the downloaded file and do the rest of the steps there.
    2. Name and status bar: check your name in File then Options then General (working alone, use Editor and tick Always use these values). Right-click the status bar and turn on the Track Changes indicator.
    3. Edit with tracking: press Ctrl+Shift+E, then change 3:00 to 3:30, fix the spelling of attendence, delete the repeated sentence about name tags, make the heading Late pickup bold, and add the rule Phones stay in backpacks during sessions.
    4. Comment: select parents must sign out, press Ctrl+Alt+M and write: Can we say "families"? Some students are picked up by grandparents. Post it.
    5. Views: switch between Simple Markup, All Markup, No Markup and Original. Open the Reviewing Pane and note how many revisions it lists.
    6. Swap roles: the author (or you, renamed Author) replies to the comment, changes parents must sign out to families sign out with tracking still on, then steps through with Next: accept every change except the bold heading, which you reject. Resolve the comment.
    7. Compare: run Review then Compare then Compare with Session rules - original as the original and your reviewed file as the revised document. Check that the result shows the changes you accepted.
    8. Final check: back in your reviewed file, make sure the Reviewing Pane shows no revisions, delete all comments, turn Track Changes off, run Inspect Document, and save as Session rules - final.

    Independent challenge: Two reviewers, one document

    Save two copies of Session rules - final. In the first, as Reviewer A, track two changes to the During the session section. In the second, as Reviewer B, track two different changes to the Snacks section and add one comment. Use Review then Compare then Combine to merge both copies into one document, then use Show Markup then Specific People to accept all of Reviewer A's changes at once with Accept All Changes Shown. Decide on Reviewer B's changes one by one.

    Reflect: who reviews your documents before they go out, and what will you check every time before you press Send?

    Check your understanding0 of 4 correct

    Pick an answer to see whether it's right and why.

    1. You switch to No Markup and the chapter looks perfect. Is it ready to send?

    2. Two reviewers each sent back their own tracked copy of the same chapter. What brings their changes into one document?

    3. What is the difference between resolving and deleting a comment?

    4. You want to accept every change from one reviewer but still review the others. What do you do?

    You're ready to move on when

    Tick each one off as you go. Your ticks are saved in this browser only.

    Related

    Sources and further reading

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